As we have grown and served so many loyal customers, we continue to keep in mind that our success has, and always will be attributed to your satisfaction, so you can buy from us with confidence that your purchase is always the most important. We do our best to provide the best quality and the most value in each of our products, but we also understand that buying online isn’t the same as holding a product in your hand before you buy. That’s why we offer a 30-day money back guarantee. If your product doesn’t arrive as advertised, in quality condition, or is otherwise unsatisfactory, send it back to us in its original packaging and we will refund or replace your order within 30 calendar days. If you are not completely satisfied from the moment you click “checkout” to the minute our item is in your hands, you can always contact us about your concerns and you will be addressed within 24 hours. See below for further terms and conditions. Please enjoy your shopping experience with us, and don’t forget to check out all of our different Milliard brands!
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive credit within a reasonable time frame, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.